Return & Refund Policy

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Thank you for shopping at Afroswimwear.com. We are committed to providing high-quality swimwear and ensuring customer satisfaction. If you are not completely satisfied with your purchase, please review our return and refund policy below.

Returns

We accept returns within 30 days of delivery for eligible items.

To qualify for a return:

• The item must be unworn, unwashed, and unused.

• All original tags must be attached.

• The hygiene liner must remain intact and not removed.

• The item must be free of stains, odors, pet hair, perfume, deodorant marks, makeup, or any signs of wear.

• The item must be returned in its original packaging.

For hygiene and safety reasons, we reserve the right to refuse returns that do not meet these conditions.

Non-Returnable Items

The following items are not eligible for return:

• Swimwear with removed hygiene liners.

• Worn, washed, or damaged products.

• Final sale or clearance items.

• Gift cards.

• Personalized or custom-made products.

Return Process

To initiate a return, please contact us at:

Email: support@afroswimwear.com

Please include:

• Your order number

• The item(s) you wish to return

• The reason for the return

Once your return request is approved, we will provide instructions for returning your item.

Return Shipping

Customers are responsible for return shipping costs unless:

• The wrong item was received.

• The item arrived damaged or defective.

• An error was made by Afroswimwear.

We recommend using a trackable shipping service, as we are not responsible for lost return packages.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

• Refunds will be issued to the original payment method.

• Please allow 5–10 business days for the refund to appear on your account, depending on your financial institution.

Original shipping charges are non-refundable unless the return is due to our error.

Exchanges

We currently offer exchanges for:

• Different sizes

• Different colors (subject to availability)

To request an exchange, please contact us at support@afroswimwear.com.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and provide:

• Your order number

• Photos of the item

• A brief description of the issue

We will work quickly to resolve the matter at no additional cost to you.

Order Cancellations

Orders may be canceled within 12 hours of purchase if they have not yet been processed or shipped.

Once an order has been shipped, it cannot be canceled and must follow our standard return process.

Contact Us

If you have any questions regarding this Return & Refund Policy, please contact us:

Afroswimwear
Email: support@afroswimwear.com

We appreciate your trust in Afroswimwear and thank you for supporting our brand.